
Transforming Collections: Zalando x PAIR Finance
- Credit Expo 2025 | 6 november | 1931 Congrescentrum | Den Bosch
- Seminar: Transforming Collections: Zalando x PAIR Finance | 10:30 – 11:00 am | Dexter 26
- Speakers: Alexander Klampt, Head of Customer Payments Operations Zalando & Stephan Stricker, Founder & CEO PAIR Finance Group
Zalando, Europe’s leading fashion & lifestyle ecosystem, has teamed up with PAIR Finance, the AI-powered debt recovery trailblazer, to revolutionize how collections work across multiple markets. Starting in Germany and now scaling Europe-wide, this partnership is turning collections into a smart, customer-first experience that drives results at scale.
What’s on the table?
- Dutch market deep dive: From dunning to collections – mastering complexity with proven strategies
- Payment convenience at Zalando: How a smooth and straightforward payment process strengthens customer satisfaction and conversion
- Cross-border playbook: Lessons Dutch collections offer to Europe and what they’re learning back
- 2026 and beyond: Trends and tech shaping the future of collections
👉 View the full programme for Credit Expo 2025
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