Transforming Collections: Zalando x PAIR Finance

  • Credit Expo 2025  | 6 november | 1931 Congrescentrum | Den Bosch
  • Seminar: Transforming Collections: Zalando x PAIR Finance | 10:30 – 11:00 am | Dexter 26
  • Speakers: Alexander Klampt, Head of Customer Payments Operations Zalando & Stephan Stricker, Founder & CEO PAIR Finance Group

Zalando, Europe’s leading fashion & lifestyle ecosystem, has teamed up with PAIR Finance, the AI-powered debt recovery trailblazer, to revolutionize how collections work across multiple markets. Starting in Germany and now scaling Europe-wide, this partnership is turning collections into a smart, customer-first experience that drives results at scale.

What’s on the table?

  • Dutch market deep dive: From dunning to collections – mastering complexity with proven strategies
  • Payment convenience at Zalando: How a smooth and straightforward payment process strengthens customer satisfaction and conversion
  • Cross-border playbook: Lessons Dutch collections offer to Europe and what they’re learning back
  • 2026 and beyond: Trends and tech shaping the future of collections

👉  View the full programme for Credit Expo 2025
👉  Register for free as a visitor to Credit Expo 2025

All seminars are free to attend. No separate registration is required. Please note: full = full. Be on time to secure your seat.